EZ-BMS Support

Help with the EZ-BMS web platform and mobile application.

Need help with your account? If your EZ-BMS account is provided by your employer or organisation, contact your organisation's EZ-BMS administrator or established support contact first. They can help with account access, permissions, schedules, leave and organisation-specific settings.

Contact EZ-BMS support

For questions about the EZ-BMS app or technical help, email [email protected]. You can contact us without an EZ-BMS account.

Email support

Common support areas

Sign-in & account accessHelp with credentials, access permissions and organisation accounts.

Time & AttendanceClock in/out, breaks, worked hours and location verification where enabled.

Schedules & leaveWork schedules, leave allowances, requests and request status.

ProjectsStarting, stopping and reviewing project time.

NotificationsViewing, reading and dismissing EZ-BMS notifications.

Manager featuresWho's In, attendance exceptions and features available within a manager's authorised scope.

Before requesting support

Please note the screen or feature involved, what you expected to happen, what actually happened, and any message shown by EZ-BMS. Do not send passwords or other authentication secrets in a support request.

Organisation-managed information

Your organisation controls many EZ-BMS settings, user permissions and workforce records. Requests to change employment information, schedules, leave records, permissions or organisation-managed personal information should normally be made to your organisation administrator.

Privacy

Information about how EZ-BMS handles personal information, including Time & Attendance and location used for configured clocking verification, is available in the EZ-BMS Privacy Policy.

Service support

For technical support relating to the EZ-BMS service, contact [email protected]. Include your organisation name, device model and the error you are seeing.

EZ-BMS — Business Management Software · Operated by EZ-BMS.com · Application version 6.3.194